Return Policy

Last Updated: 24th March 2025

At Cannon Parts, we strive to ensure our customers are satisfied with their purchases. If you are not completely happy with your order, we are here to help.

Eligibility for Refunds

To be eligible for a refund, the following conditions must be met:

• The item must be returned within 30 days of the purchase date.

• The item must be unused, in its original packaging, and in the same condition that you received it.

• A valid proof of purchase, such as a receipt or order confirmation, is required.

Non-Refundable Items

Certain items are not eligible for refunds, including:

• Gift cards

• Personalized or custom-made items

• Items sold as Üsed

Refund Process

1. To request a refund, contact us at gwmcannonpartsonline@gmail.com with your order details.

2. If your refund is approved, we will provide instructions on how to return the item.

3. Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.

4. If approved, the refund will be processed to your original payment method within 7business days.

Late or Missing Refunds

• If you haven’t received a refund within the expected timeframe, first check your bank account.

• Then contact your credit card company, as it may take some time before your refund is officially posted.

• If you have done all of this and still have not received your refund, please contact us at gwmcannonpartsonline@gmail.com.

Exchanges

If you received a defective or damaged item, we are happy to exchange it. Please contact us within 2 days of receiving your order.

Shipping Costs

• Customers are responsible for return shipping costs unless the item was defective or incorrect.

• Shipping costs are non-refundable. If you receive a refund, the cost of shipping will be deducted from your refund.

For any questions regarding our refund policy, please reach out to us at [Your Contact Information].